Faq

Absolutely! This is only the beginning. We are beyond excited to engage and interact with our community in this new virtual world. We already have a variety of innovative ideas in the works. Do you have an idea of something you’d like to see? Please contact us and share your thoughts.

Yes… and it’s free! If you already have an account on srcentre.ca or prossermanjcc.com, you can login with those same credentials. If you do not have an account, you can easily click here to create one now.

We’d love to have your help. We want to make Virtual JCC as great as possible for the community and the more amazing people we have helping, the better. Please contact us and someone will get back to you.

Click here to create a new account. After creating your account, you can return to VirtualJCC.com to login and unlock all the content. Keep in mind, if you’ve previously created an account on srcentre.ca or prossermanjcc.com, then you’re already registered (and can use those same credentials).

Premium content is accessible by active paying members of the Schwartz/Reisman Centre or Prosserman JCC. If your membership was active prior to the Covid-19 shutdown, you are still considered an active member. If you are not currently a member, and want to join, please contact [email protected].

Virtual JCC works across all devices. Desktop computers, tablets (iPads, etc), and phones (iPhone, Android). All you need is an internet connection.

You can use Virtual JCC for free. You do need an account to login, but registering is quick, easy and free. There is Premium content that is exclusive to paying members.

Login to your account on srcentre.ca or prossermanjcc.com. From the “My Account” area you can link your membership number. If you don’t know your membership number, there’s no need to worry. You can easily get it emailed to you from within your account. Watch this video for more help linking your membership: https://srcentre.ca/help.
Make sure you login to Virtual JCC with the same email address.

Most of the live streams are recorded and then later available “on demand”. So, if you miss a live stream, don’t worry! Just keep checking back for a recording of the live stream to be posted on Virtual JCC. Also be sure to look at the upcoming live streams for similar topics.

Yes! Well, sometimes. Live streams are hosted on a variety of platforms. Many of them allow for real-time commenting and the ability to ask questions. In some live streams, you can even share your webcam so everyone can “see” you ask the question. Our goal is to create engagement in the virtual world, so we’ll be working hard to make sure live events are interactive.

Virtual JCC is going to be home to a wide variety of content available for the entire community to enjoy. The content catalog will be growing as we add more and more. We’re also calling on all content creators to help contribute. Click here to learn more. Is there a certain type of content you’d like to see, let us know.

Live streams are virtual programs that will be happening in real time. They are scheduled for a specific date and time, which you can see in the program listing on Virtual JCC. During a live stream, you can interact with the presenter(s) and others. On Demand is a pre-recorded video that you can watch at any time whenever you want simply by pressing ‘play’. Usually a live stream will later be made available for on demand viewing. On Virtual JCC you can check or uncheck the filters at the top of the screen to show or hide the different types of content.

Free content is available to everyone. You still need to login with your account to view the free content. Premium content is exclusive to active members of the Schwartz/Reisman Centre or Prosserman JCC. (If your membership was active before the Covid-19 closure, you are considered an active member.)

You can optimize the search tab by typing in the name of the video or instructor. You can also browse through the category, the video might be found under.

Yes, we would love to have you host a live session. Virtual JCC is by the community for the community and we greatly appreciate your contribution. For more information about running a live session, please click here.

Yes, we’d love to help the community know about your JCC’s live stream. Please click here and submit the form. Someone will get in touch with you as soon as possible.

Virtual JCC is by the community for the community. We’d love to have you contribute content. Please click here for more information.

Yes, we'd love to have you help spread the word. Please share our content across all social networks and tell your friends!

We love suggestions as we try to make Virtual JCC the best it can be. Please click here to contact us.

We’re so happy you loved a video and want to watch it again. You can always come back to Virtual JCC and re-watch a video again (and again...and again!). Videos are not available for download.

We value and respect all content creators. If there is content you created on Virtual JCC that you would like removed, please contact us. We will process your request as quickly as possible.

We want the information on Virtual JCC to be as accurate as possible. If anything needs to be revised, please just contact us by clicking here.

Virtual JCC was created by Elite Digital, Schwartz/Reisman Centre and Prosserman JCC.

If you need help, please contact us here or engage with us on social media (Instagram or Facebook).

Please click here to watch a video about linking your membership with your account. The linking happens within the "My Account" area on srcentre.ca or prossermanjcc.com. Don't worry if you do not know your membership number. From within the My Account area you can have it emailed directly to you.